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Cheap Airfares from Grand Rapids by Airfarewatchdog.com

SERVICES FOR THE DISABLED

Passengers with physical disabilities requiring special arrangements are advised to contact their airline in advance of their flight to discuss their specific needs.

Assistance Animals
Guide dogs and other assistance animals are welcome in all public areas of the passenger terminal building. Please be advised that assistance animals are required to be screened when entering the sterile area of the terminal. For more information on the screening of assistance animals, please see the TSA's website pages dedicated to this subject.

In compliance with the U.S. Department of Transportation Air Carrier Access Act Rule, the airport provides an animal relief area for service animals that accompany passengers at the airport.  This wheelchair-accessible area is located at the west end of the terminal curb front, and provides Mutt Mitts, trash receptacles, and benches.  GFIA customers with pets are free to access the designated Animal Relief Area as well.

Parking
Handicap parking is available in all airport parking lots. Complimentary airport parking shuttles, which service the economy parking lot, are wheelchair lift equipped.  For those patrons parking in the garage, elevators are available to the skybridge both in the garage and in the passenger terminal facility.

T-Coil Loop Paging System
Our paging system is available to patrons who use T-Coil compatible assistive hearing devices in the main terminal Grand Hall and on both Concourse A & B. Not familiar with the T-Coil compatible hearing loop system technology?  Here is a great video that explains it!  Not sure if your hearing aid supports T-Coil technology?  Check with your audiologist.  We are pleased to be able to offer this technology to improve the travel experience for our patrons with a hearing loss.

TDD Telephone Devices
TDD hearing impaired telephone devices are available in Concourses A and B and the main hall at the top of the ramp to Concourse A.  Also, a TDD hearing impaired telephone device is provided at our Ground Transportation Phone Board located across from baggage claim.

Wheelchair Assistance
Individual airlines have wheelchairs available and airline personnel will be happy to assist passengers with boarding and exiting the aircraft. It is best to arrange for wheelchair assistance when booking your flight. However, to request wheelchair assistance when you arrive at the airport, you can go to your airline's ticket counter or to the Visitor Information Desk in the baggage claim area, or you can request a page for a skycap and wheelchair assistance from a curb front security officer.

An elevator is available on the north side of the main hall for those who would like to visit the observation deck on our mezzanine level.

Security Screening Advice for Passengers with Disabilities or Medical Concerns (from www.tsa.gov)

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