$100K Investment to Further Enhance Passenger Experience
GRAND RAPIDS, Mich., January 16, 2024 – The Gerald R. Ford International Airport unveiled its first post-security pet relief area to provide a more enjoyable and stress-free journey for passengers traveling with animals.
Located at the beginning of Concourse A, this new amenity features:
- Wheelchair accessible space, compliant with the U.S. Department of Transportation Air Carrier Access Act rule.
- Floor-level drinking waterspout for pets.
- Innovative K9 Grass System to provide optimal drainage.
- Handwashing station and waste removal bin.
- Automatic flushing system to ensure continuous cleanliness throughout the day.
“We understand that travel companions come in all shapes and sizes, and our commitment to providing a seamless and comfortable journey extends to our furry friends,” said Tory Richardson, president and CEO of the Gerald R. Ford International Airport Authority. “This new space further elevates the guest experience, ensuring all passengers, including their animal companions, feel welcomed and cared for during their journey through the Airport.”
The animal relief area is part of Elevate, a $500 million program to accommodate passenger growth. This initiative represents the largest capital expansion for a small hub airport in the country, featuring modern amenities, eight new gates on Concourse A, additional concession and retail concepts, sustainable design elements and more.
Thanks to support from BISSELL, a pre-security pet relief area is located outside the west end of the terminal building at the beginning of the drop-off lane.
For more information about the amenities offered at the Ford International Airport, visit FlyFord.org/amenities.
About the Gerald R. Ford International Airport
The Gerald R. Ford International Airport is the second busiest airport in Michigan, serving business and leisure travelers with nonstop and connecting flights on six airlines. The Ford International Airport is managed and operated by the Gerald R. Ford International Airport Authority. For more information, visit www.flyford.org or follow the airport on Facebook, Twitter, LinkedIn and Instagram @FlyGRFord.
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