ⓘ COVID-19 UPDATES: Impacts, resources, and Safety at GRR. MORE INFO ›

Edit

Fly Safe. Fly Ford.

We're committed to doing our part to prevent the spread of COVID-19 & supporting our community.

We are Ready

Supporting the Battle

FAQ

News

Edit
Jump point: #ready

We are Ready.

Throughout the COVID-19 pandemic, the Gerald R. Ford International Airport works closely with health experts from the Centers for Disease Control and Prevention, the World Health Organization, local, state, and federal governments, along with airline partners to ensure the safety and well-being of our passengers, guests, and employees. While many businesses and organizations have closed their doors, Ford Airport remains open, a critical link to the health – and economic recovery – of our region.

As of June 1, 2020, all Michigan residents have been able to travel freely in, and beyond, our state. Our team continues to develop and implement new safety and sanitation protocols throughout our facility to ensure every step of your journey is safe — from arrival to departure, and everything in between.   

We are ready when you are – and we can’t wait to see you again soon.

grr_tsa
Mask


MASK REQUIREMENT

 Although COVID-19 restrictions have been lifted in Michigan, CDC-approved face coverings are still required by the Transportation Security Administration. Guests ages 2 and older must wear a mask at all times while traveling through any American airport and for the duration of all flights. This order is currently in effect for all forms of public transportation until Jan. 18, 2022 — we'll keep you posted as updates come our way.

 

 

COMMITMENT TO SAFETY

At the Ford Airport, we believe traveling, whether for business or pleasure, is essential to our well-being. We prepare our facility with extra sanitation measures and protocols to help you get where you’re going safely and with peace of mind by:

cleaning_lady
Reliance on continuous cleaning protocols to disinfect and sanitize high-traffic areas for our employees, tenants, and guests, including bathrooms, airline kiosks, TSA bins, etc.
cleaning
Partnership with private industry and the Michigan Economic Development Corporation to pilot use of leading-edge robotic technology as a pilot program, to dispense FDA-approved disinfecting materials through a multi-head electrostatic sprayer array
hand_sanitizer
Placement of hand sanitizer stations throughout the terminal, pre- and post-TSA screening
car_rental
Installation of custom plexiglass shields at all interaction points, including ticket counters, rental car facility, etc.
HVAC-2
Installation of energy-efficient HVAC systems that improved indoor air quality and temperature comfort
mask_signs_4
Encouragement of all team members and guests to wear facial coverings

For a complete list of our measures and protocols, please read our Preparedness and Response Plan (last revised 11.14.20).

Edit

WE NEED YOU ON BOARD

We need the help of all travelers and guests to ensure our safety measures and protocols are successful on top of everyday operations. Here’s what you can do:

mask_vending
Federal law requires all guests ages two and older to wear a CDC-approved facial covering over both the nose and mouth at all times, regardless of vaccination status on all forms of public transportation. If you forget your facial covering, you may purchase one at sites throughout the terminal.
items_in_bins
Do not place personal items like phones, wallets and keys in provided bins for screening at TSA checkpoints. Secure these personal items in your carry-on bag prior to screening.
personal_hand_sanitizer
Bring your own hand sanitizer, and be sure to use it frequently. TSA is temporarily allowing passengers to bring hand sanitizer containers up to 12 ounces in size in your carry-on, which is much larger than the standard 3.4 ounces (100 ml) previously allowed. The 3.4-ounce rule still applies to other liquids in your carry-on. More information is available on the TSA COVID-19 response webpage.
mobile_boarding-_pass_blue
Prior to arrival, download mobile boarding passes, when available, to limit the amount of exchanges you make with employees.
2_hours
Arrive at the airport at least two hours prior to your scheduled departure time to allow for new check-in and security processes.
distance_6
Maintain a physical distance of six feet from others at all times in the airport terminal.
stay_home
Remain home and avoid travel if you have recently been diagnosed with or are currently experiencing symptoms of COVID-19.
hold_up_doc
Hold identification documents up for employees to check, rather than passing the documents to them.
web_airport
Consult your airline website for additional information, guidance, and support.
14_days
Quarantine at home for 14 days, if you’ve recently had close contact with someone who has COVID-19.

ON-SITE COVID-19 TESTING 

Thanks to our friends at TACKL Health, we offer rapid antigen and molecular PCR tests in our Economy Lot. The drive-up, no-appointment-needed site provides results in as little as 30 minutes daily. Current hours of operation are Sunday-Saturday 8 a.m.-6 p.m. Those wishing to be tested do not need to have COVID-19 symptoms or a doctor’s referral.

NOTE: TACKL Health does NOT make appointments or accept payments online. All payments MUST be made in person at the time the test is being administered.

GRR — COVID-19 (1)
Edit

AIRLINE COVID-19 RESPONSES & FLIGHT STATUS

We encourage you to visit individual airline websites to learn more about their COVID-19 responses and protocols, as well as find information on your flight status and affected amenities.

allegiant-logo-1 AMERICANDeltaFrontier-2017 Southwest   United_Airlines

 

CONCESSIONS & AMENITIES

Our concession partners are here to provide you with travel necessities, meals, snacks, and more. Many are offering personal protective items for purchase. Some concessions have limited hours. Please see the list below for current offerings and operational hours. At this time, airport lounges/clubs are closed.

The Great American Bagel

Stop by for a quick bite or complete sandwich meal. The Great American Bagel offers a variety of classic and unique flavors. Offering a wide variety ...
Learn More >
4:30AM - 12PM

MI Tap Room

Check out the MI Tap Room for craft brews and cocktails, as well as tasty apps and meals, including breakfast. Offering a great variety of local and ...
Learn More >
11AM - 7PM

Prospect Hill

Visit our full service restaurant - for breakfast, lunch, or dinner - featuring Founder’s beer. Or stop by the “Grab ‘n Go” Window for a sandwich ...
Learn More >
11:00AM - 7:30PM

A Touch of Grand Rapids

Michigan-made gifts, treats, and more from local and regional artisans are the perfect gifts for your loved ones (or yourself!). Find Michigan-made ...
Learn More >
T/W/Su 10AM - 6PM

Grand Rapids Magazine Travel Store

Travel essentials including books, magazines, apparel, and snacks available both pre- and post-security. Stop by Destination Michigan in the Grand ...
Learn More >
24/7

Best Buy

All your tech needs, including a new iPad or iPhone, available at our 24-hour Best Buy kiosks. Conveniently purchase a variety of tech essentials, ...
Learn More >
24/7

Starbucks

Reopening Soon! Grab your favorite Starbucks drink pre-flight for a quick pick-me-up. The full Starbucks beverage menu is available, including ...
Learn More >
4:30AM - 5PM

Vending Machines

Find vending machines throughout GFIA for a quick snack to take with you. Food and beverage vending machines are located in the terminal main hall ...
Learn More >
24/7

Benefit Cosmetics

Find beauty essentials and favorites from Benefit Cosmetics at the Glam Up and Away! kiosk. Benefit Cosmetics brings instant beauty solutions to ...
Learn More >
24/7

The Great American Bagel

Stop by for a quick bite or complete sandwich meal. The Great American Bagel offers a variety of classic and unique flavors.

Offering a wide variety of bagel flavors - including banana nut, jalapeño cheddar, and stuffed pepperoni tomazzo - to their full complement of bagel sandwiches, like tuna melt, roast beef, and California turkey, The Great American Bagel has something for everyone. Located on Concourses A & B, you may even decide to pick up something to take with you on your flight.

Hours of Operation: 5:30AM - 12:30PM

4:30AM - 12PM

MI Tap Room

Check out the MI Tap Room for craft brews and cocktails, as well as tasty apps and meals, including breakfast.

Offering a great variety of local and national brand beers, as well as cocktails, wine, and spirits, MI Tap Room is conveniently located post-security on Concourse B. For a meal, you can choose from a menu of appetizers, delicious salads, soups, sandwiches, burgers, and more. If breakfast is more your style, try an omelet or a skillet to start your day. For a unique taste of Michigan, look for the MI Tap Signature dishes.

Hours of Operation: 9AM - 7PM

11AM - 7PM

Prospect Hill

Visit our full service restaurant - for breakfast, lunch, or dinner - featuring Founder’s beer. Or stop by the “Grab ‘n Go” Window for a sandwich to-go.

Prospect Hill is a full-service restaurant located in the post-security Marketplace that offers breakfast, lunch, and dinner choices that are sure to tide you over or fill you up. A great brewhouse featuring Founder's beer, where you can get a taste of some of the best local craft beer.

No time to sit and enjoy a meal? No problem! Prospect Hill also has a "Grab 'n Go" window where you can order sandwiches and salads to take with you on your flight.

Hours of Operation: 11:30AM - 7PM

11:00AM - 7:30PM

A Touch of Grand Rapids

Michigan-made gifts, treats, and more from local and regional artisans are the perfect gifts for your loved ones (or yourself!).

Find Michigan-made items, such as leather goods and jewelry, from local and regional artisans, salsas and preserves made with Michigan grown cherries and blueberries, Mosby's popcorn, and many more! You can also choose from a variety of souvenirs that highlight life in Michigan and Grand Rapids, such as Hello from Grand Rapids postcards, Life is Better at the Lake items, and items from local attractions, like the Grand Rapids Art Museum.

Hours of Operation: Tuesday/Wednesday/Sunday 10AM - 6PM

T/W/Su 10AM - 6PM

Grand Rapids Magazine Travel Store

Travel essentials including books, magazines, apparel, and snacks available both pre- and post-security.

Stop by Destination Michigan in the Grand Hall, on the pre-security side of the terminal, or at one of our Grand Rapids Magazine Travel Stores, located on each concourse, for any of your travel needs.

Select from a wide variety of reading materials, wearables, snacks, travel gear, and more. They carry a great selection of electronics items, like portable chargers, headphones, and earbuds to make your flight more comfortable and stress-free. Made in Michigan items, souvenirs, and more are available for purchase. You can even purchase a new carry-on bag to take it all with you.

24/7

Best Buy

All your tech needs, including a new iPad or iPhone, available at our 24-hour Best Buy kiosks.

Conveniently purchase a variety of tech essentials, including:

  • Headphones
  • Chargers
  • Memory Cards
  • Fire TV Sticks
  • iPads
  • iPhones
  • And more!

All ready to use right out of the box. There is a Best Buy kiosk located on Concourse A & B.

24/7

Starbucks

Reopening Soon! Grab your favorite Starbucks drink pre-flight for a quick pick-me-up.

The full Starbucks beverage menu is available, including espresso drinks, brewed coffees, Frappuccinos, and seasonal specialty drinks, along with an assortment of signature baked goods, breakfast sandwiches, ground and whole bean coffees, and souvenir merchandise. Located pre-security in the Grand Hall and in the post-security Marketplace.

4:30AM - 5PM

Vending Machines

Find vending machines throughout GFIA for a quick snack to take with you.

Food and beverage vending machines are located in the terminal main hall near the entrance to Concourse B, as well as on Concourses A and B. Cash and credit cards are accepted.

24/7

Benefit Cosmetics

Find beauty essentials and favorites from Benefit Cosmetics at the Glam Up and Away! kiosk.

Benefit Cosmetics brings instant beauty solutions to travelers with the Glam Up and Away! automated retail kiosks. They are glam-packed with brow products, bestsellers, and minis -- and frequently 'freshen up' with the latest innovations and flyer-favorites. The Benefit Cosmetics kiosk is located in the post-security Marketplace.

24/7

FREQUENTLY ASKED QUESTIONS

 

How can I get a COVID test at the Airport's test site?
Is it still safe to fly?
What is the Airport doing to prevent the spread of COVID-19?
What is the risk of getting COVID-19 on an airplane?
What if I have been diagnosed or come in contact with someone who has been diagnosed with COVID-19?

OTHER NEWS

 

Jump point: #news